That’s no easy feat regardless of your needs, but it’s especially tough when it comes to finding or choosing a payroll service. A payroll service is responsible for distributing income to your contingent workforce and sometimes even your permanent workforce. It goes without saying that the responsibility for your workers’ livelihood is a big job. Imagine your workers not receiving their paychecks on time – you’d have a disgruntled workforce and a stressed payroll team trying to correct it, setting off a domino effect of productivity loss in the workplace. That’s just one of the reasons why you need to thoroughly vet potential partners before making your selection. This begins when you craft your RFP for payroll services.
As you create your RFP, you want to include questions that will provide you with unbiased responses, allowing you to make an objective selection among applicants. You also want to consult with other stakeholders to ensure any information they need can be collected from the questions you incorporate. The following questions have been selected from our extensive library of payroll service RFPs and compiled as the top eighteen questions to ask to ensure all your payroll service needs are covered.
What You Need to Know: Can the vendor financially support the payroll of your organisation’s contingent labour payroll?
What You Need to Know: Does the vendor have the infrastructure, resources and processes to ensure compliance to employment law?
What You Need to Know: Can the vendor protect your organisation from errors in employment law, co-employment and resource misclassification?
What You Need to Know: Does the vendor specialise in Employer/Agency of Record services? Do they have the ability to meet the enterprises’ expectations for service levels and client/candidate experience?
What You Need to Know: Does this vendor properly align with your contingent labour programme based on experiences, size and scalability, solution offerings, and upcoming strategic roadmap? Do they have the ability to continually provide value and drive the programme’s success, future programme goals and strategic roadmap/ offerings?