{"id":901,"date":"2021-03-11T16:38:46","date_gmt":"2021-03-11T22:38:46","guid":{"rendered":"https:\/\/vendorpass.com\/en-gb\/18-questions-to-ask-when-seeking-a-payroll-service-2\/"},"modified":"2026-09-19T09:41:16","modified_gmt":"2026-09-19T14:41:16","slug":"18-questions-to-ask-when-seeking-a-payroll-service-2","status":"publish","type":"post","link":"https:\/\/vendorpass.com\/en-gb\/18-questions-to-ask-when-seeking-a-payroll-service-2\/","title":{"rendered":"18 Questions to Ask When Seeking a Payroll Service"},"content":{"rendered":"\r\n

That\u2019s no easy feat regardless of your needs, but it\u2019s especially tough when it comes to finding or choosing a payroll service. A payroll service is responsible for distributing income to your contingent workforce and sometimes even your permanent workforce. It goes without saying that the responsibility for your workers\u2019 livelihood is a big job. Imagine your workers not receiving their paychecks on time \u2013 you\u2019d have a disgruntled workforce and a stressed payroll team trying to correct it, setting off a domino effect of productivity loss in the workplace. That\u2019s just one of the reasons why you need to thoroughly vet potential partners before making your selection. This begins when you craft your RFP for payroll services. <\/p>\r\n

As you create your RFP, you want to include questions that will provide you with unbiased responses, allowing you to make an objective selection among applicants. You also want to consult with other stakeholders to ensure any information they need can be collected from the questions you incorporate. The following questions have been selected from our extensive library of payroll service RFPs and compiled as the top eighteen questions to ask to ensure all your payroll service needs are covered. <\/p>\r\n

Financial Stability\/Serviceability<\/h3>\r\n

What You Need to Know: Can the vendor financially support the payroll of your organisation\u2019s contingent labour payroll?<\/p>\r\n

    \r\n
  1. Provide company financials.<\/li>\r\n
  2. Has your organisation filed bankruptcy in the fast 5 years?<\/li>\r\n
  3. Do you have any pending lawsuits that could affect your ability to support our organisation?<\/li>\r\n<\/ol>\r\n

    Compliance<\/h3>\r\n

    What You Need to Know: Does the vendor have the infrastructure, resources and processes to ensure compliance to employment law?<\/p>\r\n

      \r\n
    1. Describe your organisation\u2019s support structure.<\/li>\r\n
    2. How does your company ensure compliance?<\/li>\r\n
    3. Describe your process for vetting Independent Contractors\/Consultants (IC’s).<\/li>\r\n<\/ol>\r\n

      Risk Mitigation<\/h3>\r\n

      What You Need to Know: Can the vendor protect your organisation from errors in employment law, co-employment and resource misclassification?<\/p>\r\n

        \r\n
      1. How does your company protect its clients from associated risks with engaging contingent talent?<\/li>\r\n
      2. Does the company indemnify for their services?<\/li>\r\n
      3. Does this include co-employment or resource misclassification<\/a> claims?<\/li>\r\n
      4. Please share your reporting and audit capabilities.<\/li>\r\n<\/ol>\r\n

        Service & Solution Expectations<\/h3>\r\n

        What You Need to Know: Does the vendor specialise in Employer\/Agency of Record services? Do they have the ability to meet the enterprises\u2019 expectations for service levels and client\/candidate experience? <\/p>\r\n

          \r\n
        1. Please provide a solution overview.<\/li>\r\n
        2. Please provide a detailed composition of your service lines including what portion of your business is represented by EOR\/AOR services.<\/li>\r\n
        3. How does your company measure performance?<\/li>\r\n
        4. Does your company utilize any technology to support?<\/li>\r\n<\/ol>\r\n

          Experience<\/h3>\r\n

          What You Need to Know: Does this vendor properly align with your contingent labour programme based on experiences, size and scalability, solution offerings, and upcoming strategic roadmap? Do they have the ability to continually provide value and drive the programme\u2019s success, future programme goals and strategic roadmap\/ offerings? <\/p>\r\n

            \r\n
          1. Please describe your experience with different contingent labour programme structures. (MSP\/VMO\/VMS, etc.) <\/li>\r\n
          2. What additional value or solutions could your company offer to continually aid in the progression of the programme YOY?<\/li>\r\n
          3. What is your current resource headcount and please identify the composition amongst labour categories?<\/li>\r\n
          4. Please share your experience in the client-specific industry sector.<\/li>\r\n<\/ol>\r\n","protected":false},"excerpt":{"rendered":"

            That\u2019s no easy feat regardless of your needs, but it\u2019s especially tough when it comes to finding or choosing a payroll service. A payroll service is responsible for distributing income to your contingent workforce and sometimes even your permanent workforce. It goes without saying that the responsibility for your workers\u2019 livelihood is a big job. …<\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[41],"class_list":["post-901","post","type-post","status-publish","format-standard","hentry","category-articles","tag-choosing-a-payroll-service"],"acf":[],"yoast_head":"\n18 Questions to Ask When Choosing a Payroll Service<\/title>\n<meta name=\"description\" content=\"Use this Vendorpass guide to evaluate vendors and find the best payroll service for your business. 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